Japan Airlines Reservation

Manage Booking

Easily handle your Japan Airlines reservations through the Airlines Manage Booking section online. Access your itinerary, update details, or make modifications hassle-free.

• Visit the website and navigate to Japan Airlines Manage Booking.
• Log in using your booking number, last name, and flight details.
• JAL Mileage Bank (JMB) members can log in for faster access.

• Flight Changes: Adjust your travel dates, departure times, or destinations if eligible. Additional fare differences may apply.
• Seat Selection: Choose your preferred seat or upgrade to extra-legroom options based on availability.
• Baggage Additions: Purchase additional baggage allowance in advance to avoid high airport fees.
• Service Requests: Add meals, request special assistance, or book in-flight services like Wi-Fi and entertainment upgrades.
• Boarding & Receipt Details: Retrieve boarding passes and booking receipts easily for a smooth travel experience.

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Travel Classes

Japan Airlines offers various travel classes to ensure a seamless journey for every passenger. From budget-friendly options to luxury, enjoy top-tier comfort, exceptional service, and world-class amenities tailored to your travel needs.

• Japan Airlines Economy Class provides a comfortable experience with spacious seating, adjustable headrests, and personal entertainment screens. Passengers enjoy complimentary meals, Wi-Fi, and charging ports for added convenience on Japan Air international flights.

• Upgrade to premium economy for extra comfort with wider seats, greater recline, and extra legroom. Passengers benefit from priority boarding, increased baggage allowance, and an elevated dining experience featuring gourmet meals and premium beverages.
• In-flight entertainment includes large personal screens with an extensive selection of movies, music, and games. With noise-canceling headphones and extra amenities, Premium Economy provides a relaxing and enjoyable travel experience.

• Fly in luxury with Japan Airlines business class flights, offering fully flat seats, privacy partitions, and direct aisle access. Passengers enjoy top-tier comfort, gourmet cuisine, and an exclusive beverage selection, including fine wines and sake.
• Business Class travelers receive access to premium lounges, priority services, and additional baggage allowance. Whether working or relaxing, the spacious and private seating ensures a seamless and restful journey.

• Experience the pinnacle of luxury with Japan Airlines first class international, featuring private suites, fine dining, and world-class hospitality. Enjoy a fully reclining seat with plush bedding, ensuring maximum comfort throughout your journey.
• First Class passengers receive designer amenity kits, exclusive lounge access, and priority services at every stage of their trip. Book First Class Japan Airlines for an elite, personalized travel experience.

Seat Selection Options

Japan Airlines seat selection is available for first class international, Business Class, Premium Economy, and Economy Class passengers with standard or discounted fares. Travelers using award tickets can also select seats based on availability.

Seat selection availability depends on fare type, required mileage, and purchase location. Pre-selection is limited, and specific seats may not always be available. If all seats are assigned, passengers must check seat availability during check-in.

Passengers can reserve extra legroom seats during the initial flight booking process or after ticket confirmation. Fee-based seats are marked with a ☆ on the seat map and are available in limited quantities. Seat selection fees vary by region and route. For example, for routes between Japan and Southeast Asia (Except Manila), the fee starts from $60. Confirm your updated seat at least 20 minutes before departure.

Passengers can purchase extra legroom seats for a more comfortable journey. Paid seat selection includes bulkhead and exit-row seats, providing additional space and easier access to the aisle.

• Availability is limited and varies by aircraft type.
• Some aircraft, such as configuration V40, may not have extra legroom seats in the front row.
• Exit-row seating offers convenient aisle access for a stress-free flight.

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How to get a refund if your Japan flight is canceled?

Cancellation Process

Japan Airlines' cancellation policy allows flight cancellations for both voluntary and involuntary reasons. Passengers must cancel flights at least 20 minutes before departure to avoid losing refund eligibility.

• Voluntary Cancellations: Japan Airlines' cancellation fee depends on the fare type and timing of the request. Refundable flight tickets may have no cancellation fee if canceled before departure.
• Involuntary Cancellations: If the airline cancels a flight due to operational issues, weather, or other disruptions, passengers can get a full refund or reschedule at no extra cost.

You can cancel flight on your Japan Airlines reservations using one of the following methods:

• Online via the Japan Airlines manage booking section.
• By phone through the JAL call center.
• At a JAL Group Domestic Counter (City/Airport).

Passengers should check refund eligibility before canceling. Some tickets may not be refundable or may have cancellation charges.

Refund Information

Japan Airlines refund policy depends on ticket type and cancellation timing:

• Before Departure: Refundable flight tickets allow full refunds with no cancellation fee.
• After Departure: A cancellation fee of around 20% of the fare may apply.

• Through the JAL website at least 3 hours before the next flight departure.
• By contacting the JAL international reservation center or visiting a JAL city counter.

Passengers with Japan Airlines tickets purchased through a third party should contact their original booking provider for refunds.

• JAL-issued International Flight Tickets: Within one year and 30 days of ticket issuance.
• After Travel Has Started: Refund requests must be made within one year and 30 days from the travel commencement date.

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Change your Japan flight

Modify Flight Date

Plans changed? Japan Airlines' flight change policy offers flexible options for airline ticket changes, allowing you to modify your flight date with ease. However, some fare types have restrictions, so checking your ticket rules is essential before making any changes.

• Refundable Flight Tickets: Passengers with Business Flex, Premium Economy, or Specific Route Flex tickets can change their booking without hassle.
• Restricted Fares: Saver, Special Saver, and promotional fares do not allow changes. In such cases, you may need to cancel the flight and rebook.
• Unpurchased Bookings: If your ticket has not been purchased, cancel the booking and make a new reservation.
• Advance Restrictions: Airline ticket changes must be made at least 72 hours before departure for unused tickets. If travel has already started, changes must be completed 24 hours before the flight.

• Online Process: Visit the airline's Manage Booking section on the Japan Airlines website. If eligible, select "Rebook," enter your details, and confirm your new flight. Ensure your ticket was purchased online and paid for by credit card.
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Update Passenger Name

Japan Airlines' name change policy does not allow full name changes or ticket transfers. Ensure your name matches your passport at flight booking. Minor corrections for misspellings, typos, or reversed names may be allowed with proper ID proof.

For security reasons, boarding may be denied if the ticket name differs from your passport. If corrections are needed, contact the JAL Call Center as name changes cannot be made online.

• Misspellings & Typing Errors: Contact the JAL Call Center with ID proof for corrections.
• Wrong Gender, Age, or Phone Number: These details can also be corrected via the JAL Call Center.
• Name Change Due to Marriage: Call the JAL Call Center for updates.

For other name modifications, you may need to cancel flight and rebook under the correct name. Fees may apply based on your airlines ticket rules.