Azores Flight Reservation

Manage Booking

Making changes to your Azores Airlines booking is quick and simple. Visit the “Azores Airlines Manage Booking” section online, enter your flight booking reference and last name, and you’re ready to go!

• Change or Cancel Flights – Update travel dates, passenger details, or cancel flights if needed through the Azores Manage Booking feature.
• Pick Your Seat or Upgrade – Choose your favorite spot or upgrade for extra comfort.
• Add Extra Baggage & Services – Pay for additional luggage or request special assistance.
• Check Flight Status – Stay updated on your schedule and any airline ticket changes.
• Use SATA IMAGINE Miles – Check your balance and redeem points for rewards.
• Check-In Online – Skip airport lines and get your boarding pass in advance.

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Travel Classes

Azores Airlines offers two main travel classes: Economy Class and Comfort Class, each designed to provide different levels of comfort, flexibility, and service to suit a variety of travelers.

Azores Airlines Economy Class is perfect for those seeking affordable comfort. With four fare families, you can pick the option that best suits your needs:

• Economy Simple – Designed for travelers with just carry-on luggage.
• Economy Basic – Includes one checked bag, perfect for those traveling with more.
• Economy Flex – Offers flexibility to change dates and select seats for added convenience.
• Economy Top – Includes priority services, extra checked baggage, and more flexibility with seat selection.

• 1 carry-on bag included with all Economy fares.
• Comfortable seating with added space in Economy Top.
• Priority Azores Airlines check-in, boarding, and security for Economy Flex and Economy Top.
• Azores Airlines seat selection can be done in advance with Economy Flex and Economy Top.
• Economy Top passengers also enjoy Fast Track services at select airports, saving time.

Azores Airlines Comfort Class is also called business class and takes your travel experience to the next level. Choose between Comfort Light and Comfort Plus for more flexibility, premium services, and extra benefits.

• Comfort Light – Ideal for those who seek premium comfort at an affordable price.
• Comfort Plus – Includes additional baggage, extra legroom, personalized services, and access to exclusive lounges.

• Extra legroom with comfortable seats designed for long-haul travel.
• Inflight entertainment options and USB power outlets are available on select aircraft for Azores international flights.
• Personalized amenity pouch on long-haul international flights.
• Priority check-in and baggage handling, making the airport experience seamless.
• Lounge access at select airports, providing a relaxing pre-flight environment.

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Seat Selection Options

Azores Airlines seat selection ensures to enhance your comfort during the flight. You can choose your seats in advance through Azores Airlines Manage Flight on their website, whether you prefer an aisle, window, or extra legroom. If you don’t select a seat, one will be assigned to you at check-in. For families or groups, the airline will try to seat you together, but this is not guaranteed.

• Standard Seat – €7 ($8) for domestic routes.
• Extra Legroom Seat – €30 ($34) for additional comfort.
• Fees for International Routes:
  • Europe/Africa – €14 ($15) for Standard, €40 ($44) for Extra Legroom.
  • USA/Canada – €30 ($32) for Standard, €60 ($70) for Extra Legroom.
• Refund & Changes – If your seat is changed by the airline or your flight reservation is canceled, you’ll be refunded if the original seat features are unavailable.
• Special Requirements – Emergency exit seats have restrictions. Passengers with reduced mobility or those under 16 cannot occupy these seats.

How to get a refund if your Azores Airlines flight is canceled?

Cancellation Process

Azores Airlines cancellation policy allows passengers to cancel their flight under specific conditions, with a clear time frame for refunds or re-routing. Here’s how it works:

• Refunds: If you cancel flight from your side, you can request a refund within seven days of the cancellation. This is available for unused flight segments and whether it's a refundable flight tickets or non-refundable or for the part of the journey no longer serving your original travel plan. Refunds can be issued in cash, via bank transfer, or as travel vouchers.
• Re-routing: You can also opt for re-routing to your final destination at the earliest opportunity or at a later date, subject to seat availability.

• Notification – If the airline cancels your flight, you will be informed as early as possible.
• Compensation and Assistance – You are entitled to compensation based on flight distance, and the airline will offer re-routing or a refund within seven days.
  • €250 for flights under 1,500 km
  • €400 for flights between 1,500 km and 3,500 km
  • €600 for flights over 3,500 km
• Re-routing Windows – If re-routing is necessary, the airline ensures you will be offered a solution in the shortest possible time, usually at the earliest opportunity or within a convenient timeframe.

Refund Information

Azores Airlines offers refunds for both unused and partially flown tickets, with clear guidelines on fees and processing times.

• Unused Tickets – Eligible for full refunds, minus any applicable penalties.
• Partially Flown Tickets – Refunds are available for unused segments, with penalties applied.
• Airport Taxes – These are refundable unless certain fees (YR, YQ, US, XF) apply or contact the Azores Airlines reservation phone number.
• Processing Times – Cash refunds take up to 20 days; credit card refunds are processed within 7 business days.
• How to Request – Refunds can be requested using the Azores Airlines refund request form on their website.

If you wish to cancel flight reservations or request refunds for airlines tickets, our team is here to assist you. Contact us at +1-878-255-3131 today!

Change your Azores Airlines flight

Modify Flight Date

Azores Airlines change flight date policy provides passengers the flexibility to modify their flight dates, with specific conditions and fees depending on the fare type.

• Economy Class – Change your airline reservation date for a €15 fee before departure, with potential fare differences.
• Comfort, Flex, Top, and Plus Fares – Free same-day Azores Airlines flight changes can be made for the same route; changes to a different flight or date may incur a fare difference.
• Modifications Process – Changes can be made via their sales points or by contacting the Azores Airlines manage reservation phone number.

Update Passenger Name

Azores Airlines name change policy allows for minor name corrections to be made on tickets, typically for spelling mistakes or small errors.

• Minor Corrections – Passengers can change up to 3 letters in their name (e.g., fixing spelling or swapping names) without additional documentation.
• Major Corrections – For larger changes like reordering names, passengers must contact Azores Airlines with a request and identification.
• Reissue Fee – After major name changes, a reissue fee of €30 will apply.

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